“Q: How to choose your size?
A: Refer to the size chart on our product details page. our size is Asian sizing. due to manual measurement and different batches, there can be a 2-3cm size difference.
Q: Will the color I see be the color I receive?
A: All images are taken of the item you will be receiving. Images are professionally edited to color match as best as possible. However, due to different screens, color contrast displays, and lighting, colors may vary slightly.
Q: About shipping time?
A: Usually all packages can be shipped in 3 working days. The longest will be within 7 working days.
Q: How to track my package?
A: You can track your package in this website: https://www.17track.net/en
Q: Not satisfied after receiving your item?
A: If you’re not entirely happy with your items, don’t be in a rush to leave a negative comment, please let us try and make things right! Feel free to reach out to our customer service team and we will try our best to find a solution you can be happy with.
Q: How to process a return?
A: If you’re feeling unsatisfied with your order, we do offer a return service. please log into your account and click to request a return. Do not send your items back to where your package was shipped from as our returns address may vary. The items must be unused, undamaged, and with the original packaging. There may be a returns fee.